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Returns & Exchanges
At House of Orange, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our concierge team with your order number to request a return authorization.
- 2.Pack with Care
Secure your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.